FAQs Mui Ne Private Car

Frequently Asked Questions (FAQ)

1. How can I book a private car on your website?

You can book easily by filling out the booking form on our website or by messaging us directly via WhatsApp, Zalo, or Viber. We will confirm your reservation within a few minutes.

2. Do I need to pay in advance?

Prepayment is not required. You can pay after the trip or choose to pay in advance via bank transfer or credit card if preferred.

3. Can I cancel my booking if my plans change?

Yes. We offer free cancellation for most trips if you notify us at least 24 hours in advance.

4. Is the quoted price all-inclusive?

Yes. Our prices include toll fees, fuel, parking, and driver expenses. There are no hidden charges.

5. Do your drivers speak English?

Most of our drivers can communicate in basic English and are experienced with international travelers.

6. Can I request to stop along the way for sightseeing or meals?

Absolutely. You can make flexible stops for meals, photos, or sightseeing as long as it doesn’t deviate significantly from the planned route.

7. Can I request a baby seat or child seat?

Yes. We offer baby seats free of charge upon request. Please let us know in advance.

8. What types of vehicles are available?

We offer a wide range of well-maintained vehicles:

• Sedans (4-seater)

• SUVs or MPVs (7-seater)

• Limousines (9–12-seater)

• Vans (for groups and luggage)
  All vehicles are air-conditioned and clean with seatbelts and luggage space.

9. Can I arrange pickup at the airport or my hotel?

Yes. We offer door-to-door service, including pickups at airports, train stations, and hotels nationwide.

10. Do your cars have free Wi-Fi and drinking water?

Yes. All vehicles come with complimentary Wi-Fi, cold bottled water, and tissues. Some limousines also include massage seats and charging ports.

11. Can I book a last-minute car today?

Yes, depending on availability. Please contact us via phone or WhatsApp for urgent same-day bookings. We usually respond within minutes.

12. Do you offer custom private tours or routes?

Yes. In addition to fixed routes (like Ho Chi Minh – Mui Ne – Dalat – Nha Trang), we can organize customized itineraries for couples, families, or small groups based on your preferences.

13. How long does the trip take from Mui Ne / Nha Trang / Dalat to Ho Chi Minh City?

Travel time varies by route and traffic. Typically:

• Mui Ne to Ho Chi Minh City: 3.5–4.5 hours

• Nha Trang to Ho Chi Minh City: 8–9 hours

• Dalat to Ho Chi Minh City: 6–7 hours

• Dalat to Mui Ne: 3.5–4 hours

14. Do you offer late-night or early-morning transfers?

Yes, we operate 24/7. Whether your flight lands at midnight or departs early morning, we’re happy to arrange a car for you at any time.

15. How much luggage can I bring?

Each vehicle can accommodate standard luggage:

• 4-seater sedan: 2 medium suitcases + carry-ons

• 7-seater SUV: 3–4 medium suitcases

• Limousine/van: 5–6 suitcases or more
  Let us know if you’re traveling with oversized luggage.

16. What happens if my flight/train is delayed?

No worries! Just notify us as soon as possible. Our driver will wait for free up to 60 minutes for international airport pickups.

17. What’s the difference between a Limousine and a standard car?

Limousines offer extra legroom, leather seats, massage chairs, and luxury interiors—ideal for families or business travelers who want premium comfort.

18. Do you provide service for elderly passengers or travelers with limited mobility?

Yes, our drivers are happy to assist with luggage and boarding. Please mention any special needs during booking so we can prepare the right vehicle and support.